refund policy
Returns:
If for any reason you are not satisfied with the products you have received, we offer you the option of returning your order within 15 days of receipt. To start the return process, please contact our customer service following the instructions we will provide you.
Send an email to saoccohome@gmail.com and include your order number. We will provide you with detailed instructions to complete the return efficiently.
Please avoid sending the package back to the shipping address without first contacting us.
Incorrect or Damaged Products:
In the event that you have received an incorrect or damaged product, we regret any inconvenience this may have caused. We ask that you inform us about this issue by contacting us through customer service saoccohome@gmail.com . Attach your order number and photographs of the affected products. We are committed to resolving the issue as quickly and efficiently as possible.
We ask that you inform us of any problems with the products within 15 days of receipt so that we can handle your request effectively.
Other problems:
If you find any other problems with our product, please feel free to contact our customer service. Provide your order number and we will help you as quickly as possible.
Important: No returns will be allowed after 15 days from receipt of the order. We appreciate your understanding and are here to ensure that your experience with our products is as satisfactory as possible. Thanks for trusting us!